Support Staff | Reputations

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Posted an answer
Penta not functioning

Hi David Ward, Could you please provide us WP login details? We will check it for you. Please don't worry about the privacy, this topic marked as private. Regards

1 day ago 5
Posted an answer
ARIKO theme list portfolio by category

Hi David, Thanks for your kind words. Unfortunately, this feature not available in the portfolio element yet, but don't worry about that we planned to add this feature in this element soon. Hope you...

1 day ago 5
Posted an answer
Install error

Hi Lauren, Unfortunately, Talib is a HTML template and not compatible with the WordPress, also we noted this on the item description page. https://d.pr/free/i/BT2l1R Regards

1 day ago 5
Commented on a post

Hi, could you please provide us any url? Regards

February 1, 2019 2
Posted an answer
Cannot install Mayo theme – Missing stylesheet styles.css

Great to hear that! You can submit your request here: https://themeforest.net/refund_requests/new We will approve it when recieve your request. If you have any other questions and help, please don't...

February 1, 2019 5
Posted an answer
Cannot install Mayo theme – Missing stylesheet styles.css

Hello Eirik, It looks like you purchased HTML version of the Mayo. If you have purchase WordPress version, we will be gladly to give you a refund of HTML version. WordPress theme is here: https://themeforest.net/item/mayo-portfolio-wordpress-theme-for-creative-professionals/19749408...

January 31, 2019 5
Commented on a post

Please just insert a tag outer of portfolio-item and you have to close it after portfolio-item 🙂

January 30, 2019 2
Commented on a post

Sorry for about that. I've shared some code example here: https://pastebin.com/WFwnUTTZ Regards

January 30, 2019 2
Posted an answer
How to make the whole portfolio item a link?

Hello, I've made little code modification for you. Please replace file below in your wp-content/plugins/ariko-elementor-elements/widgets directory. portfolio.php: https://drive.google.com/open?id=1vT3xvHgEm61Dx6ksib7Xyo1cWkZqUhXE

January 30, 2019 5
Posted an answer
Mobile devices not displaying text on homepage tiles

Hi kaseyradatti, Could you please show us your website? Regards

January 14, 2019 5
Commented on a post

Sorry for response delay. Yes sir, It will delete all media files, posts, and pages.

January 14, 2019 2
Posted an answer
ARIKO theme cannot edit portfolio pages

Hi Chris, Did you getting any errors and messages when you save the Portfolio pages? Could you please provide us some more information about this? Here is little trick to build contact form with Bootstrap....

January 14, 2019 5
Posted an answer
Demo content overwrites existing files

Hi Kim, Sorry for the inconvenience, hope you backup your files & databases. It should be installed on the new WP then import old site's XML file into your new site. I can help you to supply these...

January 8, 2019 5
Posted an answer
Chargeback ARIKO theme on Dreamhost

Hello Viktor, The theme doesn't require site restore or anything removed by automatically while installation. Unfortunataly, It doesn't meet our refund policy: https://themeforest.net/page/customer_refund_policy...

January 3, 2019 5
Posted an answer
Blank page after activating Ariko

Hi, Could you please provide us your WP login information? We will help you solve that problem. Please don't worry about privacy about this topic, we've marked the topic as "Private" and no one can...

January 2, 2019 5
Posted an answer
MAYO portfolio template – how to change the button/icon image which when clicked opens the sidebar widget

Hi Frank, I was misunderstand with WP and HTML version. Sorry for that 🙂 Did you mean this icon? Regards

August 19, 2018 5
Posted an answer
Some questions

August 16, 2018 5
Posted an answer
Some questions

Dear Tomás, 1. Unfortunataly, that's not possible 🙁 2. If I understand right, you can just leave empty the categories field in your portfolio element and this will show your all portfolio posts. Also...

August 16, 2018 5
Posted an answer
Have you fixed the problem reported by Google Insight about the javaScript file blocking the page display?

Hello, This problem shows with 3rd party assets which Contact Form 7. We can't fix this yet. You can remove that plugin, If you don't need. Regards

August 16, 2018 5
Posted an answer
My Featured Section Has Vanished

Hey Gary, Could you please provide us an url of your site? We will take a look and try to sort it out. Regards

August 16, 2018 5
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